Contact us
SNDE customer service answers your questions about your subscription, your bills and water supply.
Get in touch
Opening hours
Customer service and office hours will be published once SNDE has confirmed them.
Head office
SNDE — Société Nationale d’Eau
Rue Ahmed Salem Ould Ghedou
Nouakchott, Mauritania
View on the map (opens in a new tab)Online
Your account and bills on MySNDE; news on the official Facebook page.
Urgent: a leak in the street or no water
Do not use the form: call the toll-free number directly. You can also check current service notices.
Filing a complaint
- 1
Have your customer reference ready (it is on your bill) and, if useful, a photo of the meter or the bill.
- 2
Contact customer service by toll-free number, at an office, or with the form below.
- 3
Write down the tracking number you are given: it lets you follow up on your request.
Write to customer service
Fields marked with an asterisk are required.
Form in demonstration mode
This form is not yet connected to a message-handling service, so no data is sent. For urgent requests, call customer service.